Shipping Policy

– Processing Time: Orders are typically processed within 48 hours.
– Delivery Time: Domestic deliveries take 4-6 days, while international deliveries take 4-7 business days.
– Tracking: Customers will receive a unique tracking number to monitor their order status.

Delivery Terms

– Serviceability: We reserve the right to determine serviceability, and unsuitable locations may result in non-delivery.
– Accurate Information: Customers are responsible for providing complete and accurate delivery information.
– Failed Deliveries: After three failed delivery attempts, orders may be canceled, and associated expenses may be deducted from refunds.

Delays and Issues

– Unforeseen Circumstances: Delays may occur due to logistical issues, weather conditions, or other unforeseen circumstances.
– Notification: We will make reasonable efforts to notify customers of delays.

Liability and Responsibility

– Delivery Personnel: We prioritize ethical conduct with delivery personnel but are not liable for their actions.
– Shipping Costs: Shipping costs are non-refundable unless a faulty product is delivered.

Returns and Refunds

– Reverse Logistics: Returns are facilitated through our reverse logistics partners, following our Cancellation, Return, and Refund Policy.

Contact Us

For any questions or concerns about shipping and delivery, please contact our customer service team at Murtimart2025@gmail.com

By shopping with us, you agree to the terms and conditions outlined in this policy.